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2005 TIPS:  Techniques to Improve Patient Safety (CD).  Oakbrook Terrace, IL:  Joint Commission Resources, 2005.

Accreditation Manager Plus (CD, examples). Oakbrook Terrace, IL: Joint Commission Resources, 2005.Accreditation Manager Plus (CD, examples). Oakbrook Terrace, IL: Joint Commission Resources, 2007.

CAMH Subscription Update Service (CD).  Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1998-2001.

Comprehensive Accreditation Manual for Hospitals (CD). Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1998-2001.

Comprehensive Accreditation Manual for Ambulatory Care (CD). Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1997.

Comprehensive Accreditation Manual for Pathology and Clinical Laboratory Services (CD). Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1998.

From Acorn to Oak and Beyond: An Updated History of the Healthcare Financial Management Association, 1991-2006 (CD).  Westchester, IL:  Healthcare Financial Management Association, 2007.

A Guide for Today’s Physician Office Laboratories (multimedia). Northfield, IL: College of American Pathologists, 1992.

Improving Safe Handling Practices for Hazardous Drugs Toolkit. Oakbrook, IL: Joint Commission Resources, 2016.

Patient Safety and Quality with Joint Commission Accreditation: An Introduction for Nursing Graduates (e-book, web based). Oakbrook Terrace, IL: Joint Commission Resources, 2005.

Self-Assessment of Safe Handling Practices for Hazardous Drugs. Oakbrook, IL: Joint Commission Resources, 2016.

Tdap Vaccination Strategies for Adolescents and Adults, Including Health Care Personnel: Strategies from Research and Practice. Oakbrook Terrace, IL: The Joint Commission, 2011.

1996 Quality Calendar. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1995.

1999 Hospital Self-Assessment Checklist. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1999.

Benchmarking in Health Care: Finding and Implementing Best Practices. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 2000.

Care of Patients: Examples of Compliance. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1998.

Clinical Laboratory Handbooks for Patient Preparation & Specimen Handling. Fascicle VI: Chemistry/Clinical Microscopy. Northfield, IL: College of American Pathologists, 1992.

The Complete Guide to the 1999 Hospital Survey Process. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1998.

A Crosswalk Between the American College of Surgeons’ Guidelines for Optimal Office-based Surgery and the Joint Commission’s Ambulatory Care Standards. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1997.

Educating Hospital Patients and Their Families: Examples of Compliance. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1996.

Evaluating, Maintaining, and Improving Competency in Behavioral Health Care. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1996.

Examples of Compliance: Pain Assessment and Management. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 2002.

A Guide to Performance Improvement in Ambulatory Care Organizations. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1996.

A Guide to Performance Improvement in Behavioral Health Care Organizations. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1996.

HIMSS Dictionary of Healthcare Information Technology Terms, Acronyms and Organizations, 2nd edition. Chicago, IL: Health Information and Management Systems Society, 2008.

How to Meet the Most Frequently Cited Laboratory Standard. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1996.

How to Prepare for a Joint Commission Survey: A Self-Assessment Checklist for Pathology and Clinical Laboratory Services. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1996.

Human Factors Engineering Solutions for Patient Safety. Oakbrook Terrace, IL: Joint Commission Resources, 2005.

Improving Medication Use and Outcomes with Clinical Decision Support: A Step-by-Step Guide. Chicago, IL: Health Information and Management Systems Society, 2009.

Improving Outcomes with Clinical Decision Support: An Implementer’s Guide. Chicago, IL: Health Information and Management Systems Society, 2005.

Improving Outcomes with Clinical Decision Support: An Implementer’s Guide, 2nd ed. Chicago, IL: Health Information and Management Systems Society, 2011.

An Introduction to Autopsy Technique. Northfield, IL: College of American Pathologists, 1994.

Leadership Skills for Performance Improvement: Planning for Quality. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1995.

The LIP’s Guide to Credentials Review and Privileging. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1999.

The Medical Staff Handbook: A Guide to Joint Commission Standards, 1st ed. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1999.

The Medical Staff Handbook: A Guide to Joint Commission Standards, 2nd ed. Oakbrook Terrace: IL: Joint Commission Resources, 2004.

National Library of Healthcare Indicators: Health Plan and Network Edition. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1996.

Nursing: Hospital Examples of Compliance for Patient-Focused Standards. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1999.

Pain Assessment and Management. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 2000.

Performance Improvement in Ambulatory Care. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1997.

A Practical Guide to Clinical Documentation in Behavioral Health Care. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1997.

Preventing Infections in the Operating Theater and Central Sterile Supply Department. Oakbrook, IL: Joint Commission International, 2015.

Quality Improvement in Ambulatory Health Care. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1998. 

Restraints and Seclusion Supplement for Ambulatory Care. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1996.

So You’re Going to Collect A Blood Specimen: An Introduction to Phlebotomy, 6th ed. Northfield, IL: College of American Pathologists, 1994.

Using Human Factors Engineering to Improve Patient Safety. Oakbrook Terrace, IL: Joint Commission Resources, 2005.

Using Performance Improvement Tools in Ambulatory Care. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1997.

AAP Proficiency Testing. Elk Grove Village, IL: American Academy of Pediatrics, 1994.

Calibration Verification/Linearity Surveys User's Guide. Northfield, IL: College of American Pathologists, 2008.

CAMH Subscription Update Service. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1998-2001.

CAP Surveys Manuals. Northfield, IL: College of American Pathologists, 1994-1995.

CAP Surveys: Proficiency Testing Program Technical Manual. Northfield, IL: College of American Pathologists, 1995.

Comprehensive Accreditation Manual for Ambulatory Care. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1998-99.

Comprehensive Accreditation Manual for Hospitals. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1998-2001.

Comprehensive Accreditation Manual for Pathology and Clinical Laboratory Services. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1996-97, 1998-99.

Hospital Accreditation Standards. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1998-2001.

Proficiency Testing Program: Physician Office Laboratory Services. Chicago, IL: American Osteopathic Association, 1994.

Standards for Ambulatory Care. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1996-7, 1998-99.

Standards for Pathology and Clinical Laboratory Services. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 1996-97, 1998-99.

HANA Newsletter. Historic Arlington Neighborhood Association, Apr. 2007-Present.

Joint Commission Benchmark (interim editor). Joint Commission Resources, Feb. 2003, Oct. 2003-Mar./Apr. 2004.

Hutchins G, Glen G: Practice Guidelines for Autopsy Pathology. Northfield, IL: College of American Pathologists, 1993.

Improving and Measuring Osteoporosis Management. Oakbrook Terrace, IL: The Joint Commission, 2007.

Practice Guidelines for the Preoperative Use of the Bleeding Time: A Procedure Lacking Clinical Benefit. Northfield, IL: College of American Pathologists, 1993.

Your Strategy for Nonhospital Competitors. Westchester, IL: Healthcare Financial Management Association, 2008.

What’s Next? The Evolution in Hospital-Physician Relationships. Westchester, IL: Healthcare Financial Management Association, 2007.

America’s Infants: Our Future Cries for Help. Northfield, IL: College of American Pathologist, 1992.

America’s Women: In Pursuit of Health. Northfield, IL: College of American Pathologist, 1994.

CAP Answers Your Communications Questions. Northfield, IL: College of American Pathologists, 1992.

Dangerous Encounters: When Others Light Up. Northfield, IL: College of American Pathologists, 1991.

Fibrocystic Changes of the Breast: What Does it All Mean? Northfield, IL: College of American Pathologists, 1991.

Historic Arlington Heights. Arlington Heights, IL: Historic Arlington Neighborhood Association, 2010.

Investing in the Future. Northfield, IL: College of American Pathologists, 1993. 

Welcome to Historic Arlington Heights. Arlington Heights, IL: Historic Arlington Neighborhood Association, 2009.